SigmaPro 6.0 Core Only Module Package Released
SigmaPro 6.0 (Core Only) has been released for those who need a Help Desk or Project module for DNN without all the extra features. This package does not include plug-ins, SigmaEx, Sigma Help Desk add-on, SigmaView, Email Monitor or the SigmaPro Web Service. This package only includes SigmaPro 6.0 and the Plug-In Manager. For the full package, go to www.OnyakTech.com.
Evaluation Version Available, email Sales@OnyakTech.com
SigmaPro Draconis v6.0 is a highly customizable enterprise DNN Module that has been around since DotNetNuke 1.0. Thousands of people all over the world are using SigmaPro to manage business critical data for several departments from just one module. Users range from weekend hobbyist to corporations and non-profit organizations.
SigmaPro Draconis is perfect for...
-Help Desks
-Projects
-Software Support & Releases
-CRM (Customer Relationship Management)
-Incident Tracking
-Knowledge Base
-Time Tracking
-File Revision Management
-Configuration Item Storage & Tracking
and anything else ticket based
-We Use SigmaPro Draconis ourselves for our own Projects and Customer Support.
New Features in SigmaPro 6.0:
Quick Start Screen: When you first add SigmaPro to a page, the Quick Start screen appears providing information on quickly setting up SigmaPro. It also contains several links to install sample projects and configurations for you automatically.
Timer: Start and stop a timer on tasks to automatically track hours for you.
Email Monitor: Monitors a POP3 account for new emails and generates tickets based on the information. Automatically detects replies from existing tickets and updates the appropriate ticket.
SigmaView: A new module that displays the items in a specific project. Perfect for information sharing without having to configure security. Includes the ability to download data to Excel.
Updated Help Desk module add-on
Security: Improved security in the Web Service and in SigmaPro Draconis to prevent unauthorized access to data.
Project Restrictions: Completely secure an instance of SigmaPro Draconis to all projects, authorized only or to single project.
New and More Images: More images are available for you custom Priority and Status codes. Over 100 High Quality Images to choose from.
Improved Configuration Files: With more options, the configuration files for SigmaPro have been updated.
Improved Email Settings: You have complete control over the email notifications SigmaPro sends out for you. Enable/Disable 12 different emails types or disable them all.
Plug-In Support: Install or build your own SigmaPro Plug-Ins.
Easier to use: A lot of new features have been added to make it really easy to use SigmaPro. Some of these include new links to quickly save and exit items, save and close, etc.
Text Editor Options: New options to control the text editor.
Components Included in SigmaPro 6.0:
Help Desk Add-On: A module that simplifies the Help Desk configurations and setup for SigmaPro. This module is very simple and easy to use. Use the core SigmaPro module for administration while using this add-on module for your end-users to interact with.
Email Monitor: Monitors a POP3 Server for new emails. Parses all new emails and create new tickets. Also detects responses and updates the related ticket. This is a Windows application that runs in the background and is accessible from the Windows Tray. Includes a SPAM Filter.
Plug-In Manager: A module for managing your SigmaPro Plug-Ins.
SigmaView: A module that displays the current items in a project you specify. Perfect for sharing project information without the ability to edit the data. Also contains a link to download the data to Microsoft Excel.
SigmaPro VSIP: A Microsoft Visual Studio 2005 Add-IN that connects to your DotNetNuke portal for current tasks in a SigmaPro Project.
SigmaPro Web Service: Used by SigmaEx and SigmaPro VSIP. Also a great tool for extending SigmaPro. Easily build new applications or modify existing applications to interact with SigmaPro on your DotNetNuke web site.
Additional Features/Components In Development for SigmaPro 6.0
SigmaEx: Windows application for reporting and analyzing data from SigmaPro. Includes the ability to import/export data betwen SigmaPro and Microsoft Project.
H2O Plug-In: A plug-in for SigmaPro that allows you to insert custom forms created with H2O into your project items.
Advanced Task List Plug-In: An advanced task list plug-in that provides grouping, filtering and visualization of parent child task relations.
Actions List Plug-In: Provides an action list in your tickets based on the current category of the item to allow users an easy to follow step by step list.
Billing Plug-In: Easily send your clients invoices from within SigmaPro. Connects with CataLook and Portal Store.
Sigma Console: Schedule email notifications of overdue tasks, schedule PDF reports for emailing and more.
Other Features (Click Links for Screen Shots):
Full Localization with online help on every field
Globalization: Dates are displayed in the current users preferred locale.
Improved Knowledge Base
Search by Category
Search ALL Articles without limitation by Category
Create new Articles without having to submit them from existing tasks/tickets
Place SigmaPro into Stand Alone Knowledge Base mode
Team Members can now view the Requesters Profile from within each ticket/task
Detailed History Log
Team Members can now see All Tickets/Tasks while limiting the view for end-users to just their created items.
Host and Administrators can now view All Items in All Projects
Menu's are now secured by DNN Role. Display a different Menu based on the DNN Role
Different Email Templates can now be created for each project
Email Notifications can now be sent to everyone on the Assigned Team when items are first created
You can now specify the fields you want displayed but not editable to non-team members
Add Custom Forms to extend the functionality even farther
and more...
Includes Members Area Access on www.OnyakTech.com. Includes current minor releases, members forums and help videos and support.
Additional Key Features:
Include Ticket Links in Email Notifications
File Manager
Recycling Bin
Knowledge Base
Software Releases
Help Desk Menu
Software Menu
Administration Menu
Project Templates
Custom Priorities Values
Custom Status Values
Project Dashboard
Time & Cost Tracking
Team Management
HTML Ticket Comments
Project Phases
Disable visibility of fields, menu options and more
Assign Custom Forms to the Project or the Ticket level
Create custom Categories and relate them in hierarchal tree
Automatic Detection of the current DNN User
Personalize the Ticket View by adding/removing columns
Ticket History Log
Project Setup Wizard
Control the display of fields and information for Help Desk setups or secured projects.
Project Cost, Budget & Savings Tracking
Move Tickets between projects or relate them
Attach Files to Tickets. Stored in SQL Server.
Project and Team Vision Statements
Attach Skills and Skill Level to Team Members
Set the average cost per hour of Team Members for increased accuracy of Time Cost Management
Automatic Capacity Tracking
Automatic Availability Processing
Automatic Reliability Processing
Incident Management
Ticket Escalation
Custom Reports
Custom Fields
Custom Forms
Email Templates (10 Keywords plus Custom Fields)
|
Posted on Tuesday, November 28, 2006 (Archive on Monday, January 01, 0001)
Posted by host Contributed by host
| | Return |
|