What our customers have said about our support...
Since November 2007
These ratings are submitted by our customers from the support tickets on www.OnyakTech.com. We use SigmaPro for our projects and our support system and these ratings are generated using the SigmaPro Dashboard module for DotNetNuke. The ability to post support ratings was introduced with SigmaPro 7.0, released November 2007. For customer testimonials, click here.
Rating: (10 or 10) 
Posted On 11/28/2007 9:22:02 PM by hickory014
I think I got it figure out. Thanks again for you assistance!Bryan
Rating: (8 or 10)
Posted On 11/29/2007 6:45:40 PM by Joseph Sweeney
Ahhh... ok. thanks for the heads up. Cheers, JS
Rating: (9 or 10)
Posted On 12/5/2007 4:49:54 PM by ken davidson
Thanks Ken
Rating: (7 or 10)
Posted On 12/28/2007 6:50:55 AM by Joseph Sweeney
Cheers mate,JS
Rating: (10 or 10)
Posted On 12/20/2007 3:56:46 PM by Michael Bielski
Ahh... there's the problem... I had it set to just display the form. That solves that. Once I can get it to display the form to the public I'm all set. Thanks!
Rating: (9 or 10)
Posted On 12/29/2007 5:15:37 PM by Paco Ortiz
Thanks regards, Paco
Rating: (10 or 10)
Posted On 12/31/2007 4:09:48 PM by George Young
You're right, it was. I don't know how that happened. Very weird. Thanks for your quick response, and have a happy new year!
Rating: (8 or 10)
Posted On 1/6/2008 9:05:21 PM by John Strang
I hid the related option as you suggested. That will work for now. Log term it would be better to limit the choices to tickets the user has access to. Or perhaps only Team members (support personel) can access this function.
Rating: (9 or 10)
Posted On 1/8/2008 2:13:43 PM by Max Tyler
Thanks for your quick response.That's a good hint that I'll remember.I rebuilt the table (I'm using Enterprise Architect) and it works now. There may have been a text field in there.Thanks, Max
Rating: (8 or 10)
Posted On 1/10/2008 2:51:05 PM by Paco Ortiz
Hello Chris,It was my mistake. I have all the installation files on a shared drive. For some strange reason the unzip takes place a lot slower compared to a local dirve. When I placed the installation file in a temp folder on my local drive, it was installed in a minute.Thanks for your support anyway. Regards,Paco Ortiz
Rating: (10 or 10)
Posted On 1/13/2008 7:01:58 PM by roy
Nice! Now the Members area is working Thanks:) Roy
Rating: (8 or 10)
Posted On 1/17/2008 9:04:54 AM by Martin McInulty
Got it, thanks!
Rating: (10 or 10)
Posted On 1/17/2008 2:35:50 PM by Cary Fleming
Thank you, Chris! That took care of it.
Rating: (9 or 10)
Posted On 1/17/2008 6:02:41 PM by Francis Lapierre
Good, that was the problem work's perfectly case closed
Rating: (10 or 10)
Posted On 3/14/2008 8:22:58 AM by stephanie
Thanks!
Rating: (9 or 10)
Posted On 3/19/2008 3:18:30 PM by Andrew Graves
Hi Chris, seems that the UMG module was creating a AJAX error. All seems ok now! Thanks for the support. Andy
Rating: (10 or 10)
Posted On 3/25/2008 1:21:55 AM by ralf happe
Hallo Chris, after I install the new Version it's going. Thanks. Regards, ralf
Rating: (10 or 10)
Posted On 3/25/2008 10:16:35 PM by Mike Lawell
Works great thanks!!
Rating: (10 or 10)
Posted On 4/1/2008 7:54:08 AM by Dan Ambrose
I installed the Plug-In Manager module and it works (just like you said). Thank you for putting up with my newbee questions.
Rating: (10 or 10)
Posted On 4/1/2008 1:16:22 PM by ben
Thanks so much for the help!
Rating: (9 or 10)
Posted On 4/15/2008 5:00:53 AM by Kalman Fejes
I did not have the Q3 library loded. It is OK now. Thanks.
Rating: (10 or 10)
Posted On 4/16/2008 5:07:30 AM by neilx
Thanks for your help. I think it will take a while for me to appreciate the functionality you have built in!
Rating: (10 or 10)
Posted On 4/18/2008 5:11:55 PM by Gabe
Thanks!
Rating: (9 or 10)
Posted On 4/21/2008 9:13:45 AM by George Young
I'm planning on setting up a full-blown e-commerce portal intranet site with Catalook and Onyaktech over the next week. I'm glad you two are on the same page now. It will make things much easier. Cheers!
Rating: (10 or 10)
Posted On 5/6/2008 10:53:41 AM by Jungle Jes
Thank you for your help.
Rating: (10 or 10)
Posted On 5/6/2008 7:51:57 PM by greenpockets
Ticket Closed, User Error!
Rating: (10 or 10)
Posted On 5/8/2008 2:59:59 PM by George Young
Thanks! I didn't realize that you could access the root.
Rating: (10 or 10)
Posted On 5/16/2008 11:14:00 AM by Gabe
Interesting... in the file listing it displays (I suppose) the date the Q3 Library was first uploaded, but on the description it shows the last date it was modified. I'm used to looking at the date column in the listing as reference. Sorry for the trouble.
Rating: (10 or 10)
Posted On 5/19/2008 9:22:46 AM by ben
Thanks again
Rating: (10 or 10)
Posted On 5/21/2008 8:10:08 AM by Dan Ambrose
I just wanted to say that your modules and website have risen to a new professional level. The modules have a very strong professional feel to them and all of the hard work you have done to take care of your customers by offering "best in class" tools is much appreciated. Your commitment to excellence shows, - Dan Ambrose
Rating: (10 or 10)
Posted On 5/29/2008 5:53:19 PM by Gus Falkenberg
Okay, that didn't work, but it got me thinking... and it turns out that there is a conflict with Snapsis PageBlaster. I had to exclude that type of file from being handled by PageBlaster and that seems to have fixed the problem. Thanks for your help.
Rating: (8 or 10)
Posted On 5/29/2008 8:59:06 PM by jhlim
thx
Rating: (10 or 10)
Posted On 6/6/2008 10:02:45 AM by MHuijbregts
Hi Chris, Thanks for your reply. I have used the automatic installer from my ISP for installing DNN. I have manually checked the settings in both the connectionstrings and there actually is a difference between them. In the second connection string there were 2 equal signs between and removing one of them was the solution for this issue. Problem solved!!! Thank you very much, Marc Huijbregts
Rating: (10 or 10)
Posted On 6/12/2008 6:08:31 PM by Davyd FX
I had SigmaPro and the help desk module on the same page. moved it. that did the trick. Thanks Chris
Rating: (8 or 10)
Posted On 6/17/2008 7:35:54 PM by Emmo Emminghaus
Found a solution: Installation puts a N/A in the "Completed eMail" field... replacing this with a valid eMail and it works. I did this before on my "Helpdesk Team" Module... but i have a second module for my Customers, after this... My customer like the default user interface now. Now i have to make a little Product Registration Form and Table with H2O... exactly i start with H2O. Emmo
Rating: (10 or 10)
Posted On 6/18/2008 6:16:01 PM by Davyd FX
Chris, Just a FYI. I got everything working perfectly. Thank you again for all your customer service and Patience with me. Thank you again, Davyd
Rating: (10 or 10)
Posted On 6/24/2008 5:38:50 PM by Jungle Jes
That was the issue Chris. Thank you.